08 March 2011

THE WORLDʼS FIRST GLOBAL SERVICE JAM

48 HOURS, 27 COUNTRIES AND 3000 PARTICIPANTS!

Global Service Jam is a global event focused on customer experience and service. In the spirit of experimentation, co-operation and friendly competition, teams from Sydney, Tokyo, Shanghai, Istanbul, Cape Town, Sao Paulo, Valencia, Berlin, London, Toronto, Calgary, New York, San Francisco and Glasgow will have 48 hours to develop brand new services inspired by a shared theme.

On March 11‐13th in The Lighthouse in Glasgow, Global Service Jam Scotland will be a high-energy, collaborative & freeform event, in which some of the brightest minds in Scotland will get together to design new services in parallel with a whole host of jams across the world.

The participants are a made up of a good mix of creatives, service designers and industry, public sector & service experts and we will be using social media channels so that anyone in Scotland can participate; they donʼt have to be physically present.

Global Service Jam originates from Nuremberg. It is a non-profit activity organized by an international network of service designers, who all share a common passion for growing the field of service design and customer experience.

Are we doing something that has never been done before? YES
Log on to http://www.gsjamscotland.org.uk/

Contact: Sarah Drummond

Tel: 0141 5661492
Mob: 07903518475
Email: sarah@wearesnook.com

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